How buying and using Sidecue works. Written to be read — no cross-references to clauses that explain nothing.
Sidecue is licensed by Verilabs sp. z o.o., registered in Sieradz, Poland (ul. Wojska Polskiego 157, 98-200 Sieradz), entered in the register of entrepreneurs of the National Court Register kept by the District Court for Łódź-Śródmieście in Łódź, 20th Commercial Division, under KRS 0001171527, tax ID (NIP) 8272343646, VAT ID PL8272343646, REGON 541656351, share capital PLN 5,000.00. Contact: [email protected].
Verilabs also sells Sidecue, so your purchase contract is with us. Card and other online payments are processed by Stripe Payments Europe, Limited as our payment provider; we never see your full card number.
Sidecue is a Windows application that follows a conversation (audio, and optionally the text of a chat window), builds context from it, and shows suggestions from a language model of your choice in a side panel on your screen.
It requires Windows 10 version 2004 (build 19041) or newer, or Windows 11, a microphone and a system audio output. There is no macOS or Linux version.
Sidecue does not include an AI model or transcription in the price. It uses services you choose yourself: either external providers on your own API key (you pay them separately, at their rates), or models running locally on your machine (you pay no one). External API usage costs are not covered by the licence fee.
For 14 days from the first session you start the application runs at no charge and without card details. Time spent setting the application up does not count against the trial — the clock starts the first time you press Start. The trial is there so you can check that Sidecue works on your hardware, with your audio devices and in your conversations — use it before buying, because once it ends the application stops showing suggestions until a licence is activated.
A purchase grants a perpetual licence for one person, activated on two devices at a time. It does not expire and it is not a subscription.
Updates are included for 12 months from purchase. After that the version you have keeps working, in full and at no charge — what stops is the flow of new releases. The distinction is deliberate: the licence is perpetual, while developing the product costs money that a one-off payment cannot fund forever.
You can release a device at any time — in Settings, with the "Deactivate" button — and activate the key on another computer. That is the normal route when you change hardware and it needs no contact with us.
What the licence does not cover:
The licence key is verified online at activation and periodically afterwards. A key that has been refunded or charged back is revoked.
The price is €149 including tax, paid once — you pay exactly what you see, whatever your country. The amount of VAT is shown in the checkout and on your receipt.
The purchase confirmation and licence key are sent to the email address you provide, immediately after the payment clears. Buying for a company? Enter the company name and VAT ID in the checkout, and we send a VAT invoice by email.
Sidecue is a digital product delivered electronically. We sell no physical
goods and ship nothing. Delivery consists of sending the licence key and providing the
installer at dl.sidecuehq.com, and happens immediately after purchase.
Updates within the version you bought are free and download automatically — the application checks for a new version at launch. We do not promise a free upgrade to future releases sold as a separate product, should any exist.
Support is by email at [email protected]. We reply on business days.
If you buy as a consumer, you may withdraw from the contract within 14 days of purchase, without giving a reason. An email to [email protected] is enough. We refund within 14 days of receiving it, the same way you paid.
After withdrawal the licence key is revoked and further use outside the trial period is not permitted.
Report problems with the application to [email protected]. Describe what happens, on which Windows version, and since when — that is usually enough to reproduce it. We answer within 14 days of receiving a complaint.
Complaints about payment or invoices come to the same address and are handled the same way.
Sidecue listens to a conversation you are part of, and can read the content of a window you point it at. You decide when it runs and what it processes — and you are responsible for that use being lawful.
Ctrl + Alt + P) that immediately stops
anything leaving the machine, and a fully local mode in which nothing leaves your
computer at all.Breaching the above may result in the licence key being revoked without a refund.
Suggestions are generated by a language model and can be wrong. Sidecue is an aid — it does not verify facts, does not know context you have not given it, and does not replace your own knowledge or judgement. We are not liable for decisions made on the basis of a suggestion.
Nor are we responsible for the external services you use on your own API key (availability, quality, pricing, changes to their terms), or for transcription quality, which depends on your audio hardware and the acoustics of the room.
Excluding the window from screen capture works at the Windows level and covers screen sharing and software recording. It does not protect against a camera or phone pointed at your monitor, or against someone standing behind you.
Our liability towards business customers is limited to the licence fee paid. Towards consumers, statutory rights apply in full and without limitation.
Conversation content never reaches Verilabs. The application runs on your computer and talks only to the providers you select. The full list of outbound connections, files written to disk and permissions is on the security and privacy page.
Confidentiality when you share your screen. Sidecue's windows are excluded from screen capture, so that your notes and client data do not appear on a screen you share. The limits of that protection are described under "What we are not responsible for".
Purchase data (email address, billing details) is processed by Verilabs to deliver the licence, issue invoices and provide support. Payment details are handled by Stripe.
We may change these terms for future purchases — for instance if the price, the scope of the licence or the way we sell changes. Changes do not apply retroactively: a licence already bought is governed by the version in force on the day of purchase. Every version carries its effective date at the top of this page.
The licence agreement is governed by Polish law. That choice does not deprive a consumer of the protection of mandatory provisions in their country of habitual residence.
Consumers in the EU may use out-of-court dispute resolution. For Poland, the consumer protection authority (UOKiK) lists the competent bodies at polubowne.uokik.gov.pl. Before going there — write to us; email usually settles it.